June 2020· July 2022

Software Engineer III

USAA

Consistently demonstrated a strong commitment to ensuring software quality and system reliability, contributing significantly to the team’s goals in delivering high-performing internal process applications.

  • Orchestrated Quality Standards as VP of Quality Engineering Organization:
    Led initiatives to ensure the highest quality standards in software development by introducing comprehensive testing strategies and enhancing the overall quality of software deliverables.

  • Developed and Optimized Spring Boot APIs:
    Led and participated in the development and maintenance of Spring Boot APIs, optimizing performance and resilience to meet high availability and reliability standards.

  • Championed DevOps Principles and Practices:
    Automated deployment processes, streamlined development workflows, and enhanced system monitoring, resulting in significant reductions in downtime and increased system stability.

  • Implemented Site Reliability Engineering (SRE) Practices:
    Collaborated with cross-functional teams to analyze system performance, identify vulnerabilities, and implement proactive solutions to address potential issues.

  • Deployed Comprehensive Monitoring and Alerting Systems:
    Implemented a monitoring and alerting system to ensure rapid incident response, minimizing service disruptions and improving system reliability.

  • Key Role in Incident Management and Resolution:
    Actively participated in post-incident reviews, identifying areas for continuous improvement and ensuring long-term reliability enhancements.

  • Mentored and Trained Junior Engineers:
    Fostered a culture of excellence in quality engineering and SRE by mentoring and training junior engineers within the organization.

  • Contributed to the Design and Architecture of Critical Systems:
    Played a significant role in designing and evolving critical systems aligned with SRE best practices, ensuring scalability and robustness.